Customer Account Advisor

Provide support to customers via Live Chat, telephone, and email, addressing account verification and betting queries. Collaborate with internal departments to resolve customer complaints and escalate complex issues when necessary. Maintain up-to-date knowledge of licensing policies and procedures to ensure compliance.

Fluent verbal and written communication in Spanish and strong skills in English. Excellent people skills and a passion for delivering outstanding customer service. Ability to multi-task with strong attention to detail and a problem-solving mindset.

Comprehensive training is provided from day one, equipping you with the knowledge to navigate our systems and sports offerings. Opportunities for growth and development within an innovative team are encouraged.