Cabify

Operational Excellence Demand Coordinator

Cabify

What You'll Do

Lead the OEX team for demand audiences, ensuring a safe and reliable service through process optimization. Identify improvement opportunities in the customer journey for both passengers and corporate clients. Collaborate with support teams to enhance service quality and implement AI tools to streamline operations.

What We're Looking For

Bachelor's degree in Engineering or related field with at least 3 years of experience in process optimization or similar roles in tech companies. Proven experience leading teams for 2-3 years, advanced Excel/Google Sheets skills, and experience with Business Intelligence tools like Tableau or Power BI.

What We Offer

Flexible working hours with options for remote work. Includes private health insurance and additional vacation days.

Additional Information

Experience Level

Mid-Level

Job Language

Spanish

Employment Type

Full-time

Work Mode

Remote