Analista de Cobranças

Attend to customer requests, questions, and complaints with a focus on excellence and quality in service. Forward demands to the responsible areas, monitoring the entire resolution flow. Register and update customer information in operational systems and maintain control spreadsheets and follow-up reports.

Previous experience in the financial area and collections. Basic knowledge of Excel. High school diploma required (higher education is a differential). Clear, objective, and professional oral and written communication skills.