VIP Account Manager
Growe TalentsWhat You'll Do
Manage and maintain relationships with VIP/high-value clients. Act as the main point of contact for assigned accounts and provide personalized service. Monitor client activity and performance metrics, and identify opportunities for upselling and cross-selling. Handle escalations and complex client issues efficiently while coordinating with internal departments.
What We're Looking For
Fluency in Spanish is mandatory and advanced command of English is required. Previous experience as an Account Manager, VIP Manager, or similar role is necessary, preferably in iGaming, fintech, or online services. An analytical mindset with the ability to interpret client data and a results-driven approach focused on revenue and retention are essential.
What We Offer
Our clients offer competitive benefits to support your professional and personal growth, including health and wellness focus, global medical coverage, and growth opportunities. The work environment is dynamic and performance-driven rewards are provided.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote