Pasante de IT
SGSCore Responsibilities
Provide support for the Help Desk by registering tickets, documenting incidents, and escalating complex cases. Manage and resolve basic issues in Windows operating systems. Configure and provide basic support for Microsoft 365 applications including Outlook, Teams, and OneDrive.
Requirements
Currently studying Systems Engineering, Telecommunications, or related fields. Basic knowledge of hardware diagnostics for laptops/PCs and peripheral configuration. Understanding of basic networking concepts such as IP, DHCP, DNS, and Wi-Fi connectivity.
Additional Information
Experience Level
Junior
Employment Type
permanent
Work Mode
On-site