Core Responsibilities

The main responsibilities involve responding to user inquiries and consultations through various online and offline channels, ensuring a unique and differential customer service experience. Additionally, the role requires proactively identifying opportunities to improve customer service operations, flows, processes, and user communication.

Requirements

Candidates must have completed secondary education and possess availability to work via telephone or chat, along with the ability to work towards objectives and metrics. A part-time schedule of 6 hours is required, and previous experience in customer service or a call center is desirable.

Additional Information

Experience Level

0-2

Job Language

Spanish

Work Mode

On-site