Instructional Designer Colombia
Plata CardCore Responsibilities
Design learning experiences from scratch for Customer Care and other teams, including onboarding, reinforcement, and certification. Create practical learning content across different formats, such as LMS courses, trainer-led sessions, live workshops, microlearning, and on-the-job training. Build and maintain a clear, easy-to-use knowledge base and supporting learning documentation. Work with stakeholders and subject matter experts to turn product and operational knowledge into structured, scalable learning materials and processes.
Requirements
3+ years hands-on experience in instructional design, learning design, or a similar role. Experience building training programs or learning content from scratch, ideally in corporate learning, operations, customer support, or a similar environment. Fluent English is mandatory.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
English
Employment Type
Full-time
Work Mode
Remote