Smartsheet

Field Systems Support Specialist (Remote Elegible - Costa Rica)

Smartsheet

Core Responsibilities

The specialist will support users by answering questions and resolving issues related to field and sales systems like Salesforce, DocuSign, and Outreach.io, while also managing data quality and completing necessary system updates and enhancements.

Requirements

Candidates need over two years of experience providing technical support for enterprise software systems, including proficiency with Salesforce and other ERP systems. A strong desire to learn new technologies and provide excellent customer service to internal users is also required.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote