Soporte Administrativo Centralizado de Atencion al Cliente
TigoWhat You'll Do
Perform operational pre-billing tasks related to Billing Home control. Generate solutions for customer complaints and inquiries that cannot be resolved by first and second line support. Negotiate solutions with other departments and provide support in processes related to technician visits to customers, ensuring compliance with established policies and objectives.
What We're Looking For
1.5 years of experience in similar responsibilities, preferably in Customer Service and/or Sales. University student in the early years of Administration, Commercial Engineering, Marketing, Psychology, Systems Analysis, Computer Engineering, or similar. Intermediate English proficiency.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site