Tigo

Soporte Administrativo Centralizado de Atencion al Cliente

Tigo

What You'll Do

Perform operational pre-billing tasks related to Billing Home control. Generate solutions for customer complaints and inquiries that cannot be resolved by first and second line support. Negotiate solutions with other departments and provide support in processes related to technician visits to customers, ensuring compliance with established policies and objectives.

What We're Looking For

1.5 years of experience in similar responsibilities, preferably in Customer Service and/or Sales. University student in the early years of Administration, Commercial Engineering, Marketing, Psychology, Systems Analysis, Computer Engineering, or similar. Intermediate English proficiency.

Additional Information

Experience Level

Junior

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site