Manager Service Delivery

Lead, mentor, and develop a team of payment specialists in pay in solutions. Act as the primary liaison between your team and software engineering, product management, and commercial departments. Oversee the development and maintenance of internal reporting systems designed to monitor operational metrics and implementation KPIs.

Proven track record in managing, coaching, and scaling customer-facing, operational, or technical implementation teams. Strong understanding of the Travel Industry, including proficiency in Sabre Host/GDS/CRS/PSS systems. Deep understanding of payment processing, fintech tools, and the specific needs of the Agency and Airline industries.

Competitive compensation, including Sales Incentive Plan. Generous Paid Time Off and a Year-End break from Dec 26th – Dec 31st. Flexible working arrangements and unlimited access to Udemy e-Learning.