XP Inc

Banco de Talentos | Assistente de Atendimento Customer Experience

XP Inc

What You'll Do

Execute solutions for clients through channels such as chat, phone, and email, focusing on quality and customer experience. Communicate with other areas of the brokerage and bank for project implementation and solution development. Interact with other Customer Experience teams to seek continuous improvements.

What We're Looking For

Ongoing higher education in Administration or related fields. Previous experience and interest in customer service. Ability to adapt to different channels (phone, email, chat). Strong communication skills and teamwork ability. Reside in São Paulo and surrounding areas.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site