Core Responsibilities

Oversee IT service operations across the Americas, focusing on incident, problem, and request management between core and legacy organizations. Drive continuous service improvement and manage external IT suppliers within the Rise with SAP framework.

Requirements

Requires a bachelor's degree and at least 10 years of experience in IT operations, specifically with SAP S/4HANA and ITIL frameworks. Proficiency in English is required, with experience in regulated GxP environments and AI tools being highly valued.

Additional Information

Experience Level

10+

Job Language

English

Work Mode

On-site