Business Analyst Senior [CRM Core]
Plata CardWhat You'll Do
Develop core CRM functionality, including tasks, queues, and distribution logic. Design end-to-end workflows for customer requests, including routing and prioritization. Gather and analyze requirements from stakeholders and translate them into scalable solutions.
What We're Looking For
5+ years of experience as a Business Analyst, Product Owner, or Product Manager. Experience in business analysis, including requirements gathering and solution design. Understanding of microservices and high-load systems.
What We Offer
Relocation support to hubs in Serbia, Cyprus, or Mexico with assistance for the employee and their family. Flexible work from the office and healthcare coverage.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
English
Employment Type
Full-time
Work Mode
On-site