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Business Analyst Senior [CRM Core]

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What You'll Do

Develop core CRM functionality, including tasks, queues, and distribution logic. Design end-to-end workflows for customer requests, including routing and prioritization. Gather and analyze requirements from stakeholders and translate them into scalable solutions.

What We're Looking For

5+ years of experience as a Business Analyst, Product Owner, or Product Manager. Experience in business analysis, including requirements gathering and solution design. Understanding of microservices and high-load systems.

What We Offer

Relocation support to hubs in Serbia, Cyprus, or Mexico with assistance for the employee and their family. Flexible work from the office and healthcare coverage.

Additional Information

Experience Level

Senior

Job Language

English

Employment Type

Full-time

Work Mode

On-site