Ejecutivo de Servicios Empresas

Support, follow up, and review the criteria and guidelines established by the institution and regulatory entities regarding documentation for the prequalification, admission, sanction, and formalization of business credit. Ensure compliance with service levels, norms, and institutional policies to maintain excellence in credit portfolio quality. Provide clients with the required operational support via phone, chat, and/or email.

Bachelor's degree in preferably Economic and Administrative fields, with a mandatory title. Valid AMIB 1 certification is desirable. Minimum of 2 years of experience in call center, customer service, or post-sale follow-up in the financial sector. Intermediate English is desirable.