Analyst, Customer Collaboration (CLD)
Mondelēz InternationalWhat You'll Do
You will be the single point of contact for your client portfolio. Manage complaint resolution and address issues to ensure maximum customer satisfaction. Help achieve business objectives by meeting customer service goals and supporting improvement programs.
What We're Looking For
Experience in Customer Service & Logistics and with clients. Experience in a consumer goods or consumer packaged goods company. Strong analytical and problem-solving skills. Knowledge of SAP and MS Office.
What We Offer
No relocation support available. The company offers a diverse portfolio and is a leader in work-life balance practices such as extended maternity leave, open spaces, remote work, and flexible working hours.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Contract
Work Mode
Remote