Mondelēz International

Analyst, Customer Collaboration (CLD)

Mondelēz International

What You'll Do

You will be the single point of contact for your client portfolio. Manage complaint resolution and address issues to ensure maximum customer satisfaction. Help achieve business objectives by meeting customer service goals and supporting improvement programs.

What We're Looking For

Experience in Customer Service & Logistics and with clients. Experience in a consumer goods or consumer packaged goods company. Strong analytical and problem-solving skills. Knowledge of SAP and MS Office.

What We Offer

No relocation support available. The company offers a diverse portfolio and is a leader in work-life balance practices such as extended maternity leave, open spaces, remote work, and flexible working hours.

Additional Information

Experience Level

Mid-Level

Job Language

Spanish

Employment Type

Contract

Work Mode

Remote