Program Management | Jornada do Cliente

Identify, structure, and prioritize opportunities for customer journey evolution based on data and feedback. Organize prioritized initiatives from diagnosis to implementation, acting as the main link between Business, Product, Technology, and other areas. Define success indicators, monitor performance metrics, and validate the impact of implemented initiatives.

Bachelor's degree in Engineering, Administration, Economics, Computer Science, Information Systems, or related fields. Experience in managing projects or strategic initiatives across multiple functions. Strong analytical skills with experience in prioritizing demands based on data and business impact.

The position is based in São Paulo and requires on-site presence. The company offers a range of benefits including meal vouchers and health insurance.