
Customer Service Representative
PepsiCoWhat You'll Do
Ensure day-to-day order processing for accounts, including order confirmation, order cleansing, order management, and shipment. Manage customer communications, including adds/cuts, missing order communication, and off-template orders. Backfill for other CSRs on vacation.
What We're Looking For
Bachelor's degree required. 1-3 years of experience in Order Management, Customer Service, Supply Chain, or Supply Planning is a must. Fluent/advanced English is required, and intermediate French is desired. Strong knowledge of order processing and order life cycle in S4/H4NA, as well as proficiency in Microsoft Suite applications and Power BI.
What We Offer
Opportunities for daily learning and development through various programs. Flexible working hours to balance personal and work life. Benefits for family members, including wellness programs and scholarship opportunities for children.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
On-site