Operador de Atendimento | Solucione VIP

Provide first-level support to high-income clients through chat, email, voice, and WhatsApp. Offer products to clients based on their profiles and direct them to second-level support when necessary. Contribute to process and product improvements based on insights from client interactions.

Desirable to have CPA-10 certification. Bachelor's degree in progress or completed in administration, accounting, law, or related fields (excluding health). Previous experience in customer service is required. Interest in commercial activities is also necessary.

The position requires 24/7 availability with a workload of 6 hours and 20 minutes for 5 days a week with alternating days off. The company offers various benefits including health and dental plans, meal and food vouchers, and wellness programs.