Customer Service Representative

Interact with users to provide and process information in response to inquiries about Experian's online employment and income verification services. Follow stringent data security processes, respond promptly to user inquiries, and handle and resolve user questions. Authenticate and upload user authorization forms, process verification requests, and manage user accounts while keeping records of interactions and transactions.

High school diploma or equivalent. Knowledge of customer service principles and practices, relevant computer applications, and basic web functions. Advanced English skills in writing and speaking are required.

Experian offers medical, life, and dental insurance, as well as a flexible work arrangement with options for remote work. Additional benefits include paid time off, an annual performance bonus, education reimbursement, and a referral program.