Assistente de BDO - Afirmativa para Pessoa com Deficiência (PcD)

Attend to and resolve simple demands from partners such as account openings, recertifications, and system issues. Monitor and follow up on demands directed to XP's support areas. Prepare weekly reports for leadership on pending resolution cases. Contribute to the creation and maintenance of manuals and support materials for partners.

Bachelor's degree in Administration, Economics, Engineering, or related fields. Knowledge of the financial market, with certifications like CPA-20 being a plus. Previous experience in customer service or operational support. Strong organizational and communication skills.

The position offers a flexible work model, varying according to the function, with a preference for in-person interactions. The company emphasizes personal interactions and uses the office to enhance work relationships.