Customer Engagement Analyst
Delivery HeroCore Responsibilities
The analyst will create direct communication actions aimed at converting new users and increasing frequency among existing users, while coordinating with local marketing teams to analyze campaign performance and replicate best practices across countries. Responsibilities also include creating and implementing automated campaign frameworks based on user activity and managing the regional Customer Engagement budget.
Requirements
Candidates must have professional experience in Marketing, Administration, Engineering, or related fields, with over 3 years in analytical and strategic roles managing simultaneous regional projects across multiple markets. Strong presentation skills and intermediate/advanced English proficiency are required, with SQL and Braze knowledge being a plus.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Spanish
Work Mode
On-site