
Customer Support Analyst
PepsiCoWhat You'll Do
Manage customer orders from receipt through delivery to customer warehouses/stores ensuring order accuracy and timely release to distribution center. Identify and resolve order level issues, including product fulfillment and on-time delivery. Provide proactive communication to customers and stakeholders regarding order status and product availability.
What We're Looking For
BA/BS degree with 2+ years of experience in Order Management, Supply Chain, or Customer Service. Written and verbal fluency in English. Proficiency in MS Office suite and ability to quickly learn SAP and Tableau.
What We Offer
Opportunities for daily learning and development through various programs. Flexible working hours to balance personal and work life. Benefits for family members including wellness programs and discounts.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Contract
Work Mode
On-site