PepsiCo

Customer Support Analyst

PepsiCo

What You'll Do

Manage customer orders from receipt through delivery to customer warehouses/stores ensuring order accuracy and timely release to distribution center. Identify and resolve order level issues, including product fulfillment and on-time delivery. Provide proactive communication to customers and stakeholders regarding order status and product availability.

What We're Looking For

BA/BS degree with 2+ years of experience in Order Management, Supply Chain, or Customer Service. Written and verbal fluency in English. Proficiency in MS Office suite and ability to quickly learn SAP and Tableau.

What We Offer

Opportunities for daily learning and development through various programs. Flexible working hours to balance personal and work life. Benefits for family members including wellness programs and discounts.

Additional Information

Experience Level

Junior

Job Language

English

Employment Type

Contract

Work Mode

On-site