What You'll Do
Design, coordinate, and facilitate calibration sessions with evaluators and representatives from different business lines. Analyze discrepancies and resolve escalated cases related to evaluation criteria. Create, standardize, update, and document QA processes, SOPs, rubrics, and guidelines.
What We're Looking For
2 to 4 years of experience in Quality Assurance, Quality Operations, process improvement, auditing, or similar roles. Advanced English is essential for interaction with international teams. Bachelor's degree in Administration, Finance, Economics, Industrial Engineering, or related fields.
What We Offer
Salary ranges from $35,000 to $40,000 MXN gross monthly. The position is 100% on-site in Mexico City, with a work schedule from Monday to Saturday, including Saturday shifts from 9:00 AM to 6:00 PM.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site