Gestor de Cobranza Domiciliaria Sueldo base + Bonos

Recover accounts in collection using friendly and empathetic communication strategies. Provide detailed information about products and services to clients, addressing inquiries and resolving doubts related to payment amounts and credit regularization. Maintain high service standards and exceed customer expectations while achieving individual performance goals.

Minimum of 6 months experience in collections, specifically with credit cards. Excellent communication skills and negotiation abilities. Empathy and customer orientation are essential, along with adherence to procedures and policies.

Monthly salary of up to $30,000 MXN gross, with a base salary of $9,000 and performance bonuses up to $16,000. Guaranteed bonus of $4,400 for the first 45 days. Benefits include IMSS, Infonavit, 12 vacation days, 15 days of aguinaldo, 25% vacation premium, major medical expenses insurance, and life insurance.