IT Support Engineer L2
Fundraise UpCore Responsibilities
The IT Support Engineer (L2) will handle complex technical escalations, manage access governance, and oversee SaaS administration. The role involves automating processes to improve efficiency and security, along with mentoring L1 support staff.
Requirements
Candidates should have 5 years of IT support experience, with 3-5 years at the L2/Sysadmin level. Strong skills in troubleshooting, macOS administration, Google Workspace, and security incident handling are essential.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
Remote