ASSISTENTE ADMINISTRATIVO - BACKOFFICE - VALINHOS/SP
CognaWhat You'll Do
Handle support requests via the platform for both students and internal units. Manage inquiries related to the entire academic journey of students, from enrollment to graduation. Provide assistance with financial and academic questions, ensuring a positive experience for students. Collaborate with colleagues and other departments to ensure effective operations and customer service.
What We're Looking For
High school diploma required. Customer service training or courses preferred. Proficiency in Microsoft Office Suite. Strong organizational skills and adaptability to change. Proactive problem-solving abilities and effective communication skills.
What We Offer
The company offers profit-sharing based on results, flexible meal allowance, comprehensive health insurance including dependents, dental assistance, and educational scholarships for employees and their dependents. Additional benefits include a day off on your birthday, SESC partnership for quality of life improvements, and access to a corporate university for professional development.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site