Core Responsibilities

The Churn Agent is responsible for preventing churn by reactivating early-stage partners and managing inactive accounts through personalized recovery plans. They also collaborate with cross-functional teams to improve onboarding processes and overall marketplace retention.

Requirements

The candidate must be capable of managing partner relationships and executing corrective plans to improve operational KPIs. Specific requirements are linked via an external document, implying a need for professional experience in sales or account management.

Additional Information

Experience Level

2-5

Job Language

Spanish

Work Mode

On-site