Team Leader
ConcentrixWhat You'll Do
Manage a team of attendants and ensure employees succeed in their tasks through constant coaching and feedback. Supervise daily operations of customer service agents and ensure performance metrics are met. Analyze performance reports and develop actions for improvement. Conduct team meetings and promote company values.
Key Skills & Technologies
Additional Information
Experience Level
Lead / Principal
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site