Analista Administrativo Jr

Monitor the customer journey from activation to ongoing platform usage. Support onboarding and guide customers on functionalities and processes. Conduct proactive outreach to understand needs, identify challenges, and encourage engagement. Track requests, coordinate solutions with internal teams, and ensure customer feedback is addressed.

Bachelor's degree in business, technology, or management. Advanced knowledge of Office Suite. Familiarity with digital tools and data analysis. Collaborative and proactive problem-solving skills. Experience in customer service, Customer Success, or B2B operations is a plus.

The position offers flexible work hours and a hybrid work policy. Employees benefit from medical and dental assistance, profit-sharing, meal vouchers, and access to Bosch's restaurant. Additional perks include a private pension plan, life insurance, and wellness programs.