Analista de Experiencia JR
iFoodCore Responsibilities
The analyst will translate complex data into actionable insights to optimize customer experience and manage operational performance. They will also lead multidisciplinary forums and develop dashboards to monitor the BPO network's efficiency.
Requirements
Candidates must have strong skills in database manipulation, SQL query creation, and a data-driven mindset focused on the customer. Experience with BI tools, cloud platforms, and BPO operations is highly valued for this role.
Additional Information
Experience Level
0-2
Job Language
Portuguese
Work Mode
Remote