Analista Servicios Bancarios
BanorteWhat You'll Do
Manage a high volume of calls related to ATMs, branches, and vaults. Provide solutions to problems and requests during calls while adhering to established metrics and regulations. Negotiate and coordinate appointments with various suppliers and internal areas, and generate reports as needed.
What We're Looking For
Bachelor's degree in any field. At least 1 year of experience in ATMs, call center operations, or customer service. Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and familiarity with REMEDY and Avaya CMS.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site