IAM Operations Manager

Take responsibility for the operational performance of IAM throughout the identity lifecycle, including onboarding, movement, and offboarding. Lead service delivery, demand management, capacity, backlog, priorities, escalations, critical incidents, recurring problems, and corrective actions. Govern IAM services related to SSO, MFA, directory services, privileged access, and access governance.

Advanced or fluent English, capable of leading global meetings and presenting results to executives. Proven experience in Identity and Access Management with responsibility for operational services and continuous improvement. Solid knowledge of identity lifecycle, access governance, privileged access, authentication, authorization, and directory services.