Inetum

Soporte Tecnico (Service desk) N2

Inetum

Core Responsibilities

Provide Level 2 technical support to the administrative, teaching, and academic staff of USIL. This involves resolving technical issues clearly and quickly across operating systems, software, and devices.

Requirements

Candidates must possess knowledge of operating systems, software, devices, and networking fundamentals, including printer configuration. Essential soft skills include clear communication, strong customer service orientation, empathy, active listening, patience, and professionalism.

Additional Information

Experience Level

0-2

Job Language

Spanish

Work Mode

On-site