What You'll Do
Maintain correct language during calls, ensuring quality customer service and building trust. Encourage customers to use digital channels for product requests and provide personalized advice. Identify dissatisfied customers and offer alternatives to retain them, while keeping supervisors informed about service levels.
What We're Looking For
No specific qualifications or years of experience mentioned. Must have knowledge of products, processes, and services to provide quality customer support.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
Remote