Core Responsibilities

Lead a team of Verification Risk Operations Associates managing higher-tier support and internal escalations. Drive operational delivery and process improvements while maintaining risk detection strategies. Set clear goals for the team and provide regular performance feedback. Foster a culture of transparency, empathy, and inclusion within the team.

Requirements

At least 5+ years of direct people management experience in a risk or operations function. Strong operational background including new process launches and service delivery. Excellent written and verbal communication skills in both English and Spanish.

Additional Information

Experience Level

Lead / Principal

Job Language

English

Employment Type

Full-time

Work Mode

On-site