Ejecutivo de Soporte Backoffice - Ventas Telefónicas
Plata CardWhat You'll Do
Monitor and respond to partner inquiries in real-time. Escalate complex or urgent cases to the coordinator or relevant team. Generate and accurately log tickets in the system, ensuring timely follow-up for case resolution.
What We're Looking For
Previous experience in similar roles (administrative support, back office, customer or partner service). Basic knowledge of ticket management tools and communication platforms (Jira, Zendesk, Slack, Google chat). Intermediate English is desirable.
What We Offer
Competitive monthly salary. Legal benefits. On-site work from Monday to Friday. Health insurance and life insurance included.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site