Customer Service Representative

Provide exceptional customer service to external customers and internal stakeholders across order management, quotations, invoicing, administration, and master data activities. Manage customer inquiries and complex requirements accurately and within established service levels. Handle escalations professionally and coordinate with partner functions to resolve issues and fulfill customer requests.

Professional proficiency in English; French is a plus. Minimum of 2 years of customer service experience in a Shared Service Center, multinational company, or office environment. High school diploma or equivalent required. Proficiency in Microsoft Office applications.