Junior Networking Agent - Audio Products (Entry Level) (On Site)

Proactively take ownership of open issues and interface successfully with other departments and multiple levels of management. Ensure customer satisfaction of each service request by maintaining service status and timely closure. Identify, analyze, troubleshoot, and solve software and hardware issues for voice, internet, or data installation and connection issues.

LOVE MUSIC! (must). Advanced English Speaker 85%> (must). At least 6 months of customer service experience in BPOs (must). Strong technical understanding of internet, networking, and computers is needed. A minimum of 15 MB of internet speed at home (must).

Some of our benefits include medical services, educational reimbursement, cafeteria, free parking, and performance bonuses.