Agente de Servicio al Cliente
MAJORITYCore Responsibilities
Provide high-quality customer support via chat, email, and phone while managing cases and aligning client expectations. Collaborate with the Operations team to escalate technical issues and help train the company's AI agent, Simón.
Requirements
Requires previous experience in customer service, preferably within fintech or technology sectors, and proficiency in Spanish. Candidates should be comfortable with rotating shifts and working 100% on-site in Bogotá.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Spanish
Work Mode
On-site