HR Customer Support & Operations Specialist

Manage a fast-paced ticketing queue to resolve Tier-1 HR inquiries from employees, managers, and HR staff across 20+ countries. Investigate and resolve unique HR issues using critical thinking and sound judgment. Execute high volumes of data entry and transactions within Workday with attention to detail. Assist in updating user guides and participate in Workday system testing for new releases.

1+ year of experience in HR, customer operations, or shared services. Professional fluency in English and Spanish, with Portuguese or French as a plus. Strong critical thinking skills and adaptability to change. Comfortable using multiple digital systems daily.

We offer a hybrid work model, meal tickets, vending machine and snacks, study days, healthy breakfast, and wellness activities. Additionally, we have an online learning platform, recognition programs, career development opportunities, and a diverse multicultural environment.