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Solutions Analyst
partneronecapital.comCore Responsibilities
The Solutions Analyst provides technical support for a mortgage document platform, managing customer inquiries via a helpdesk system. They are also responsible for translating customer change requests into technical requirements for developers and migrating changes across environments.
Requirements
Candidates need experience in customer support, strong analytical skills, and basic programming knowledge in VB.NET or SQL. Fluency in English and the ability to communicate technical concepts to non-technical users are essential.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote