Sutherland

Insurance Transaction Customer Service Associates

Sutherland

What You'll Do

Build good working relationships and establish rapport with customers to gain trust and understanding. Convey actions taken on insurance policies accurately and clearly to customers. Process policy changes, including updates to coverage, beneficiaries, and personal information. Handle billing inquiries and assist customers with premium payments or payment arrangements.

What We're Looking For

Must be 18 years or older. A minimum of 3-4 CXC/GCE/City & Guilds subjects inclusive of English Language, or a U.S. high school diploma or GED. Prior Healthcare/Insurance experience preferred. Must have a valid government issued ID, TRN and NIS card.

What We Offer

Competitive compensation packages inclusive of base pay, incentives, and overtime. Paid training and annual merit increase based on performance. Paid vacation and sick leave annually. Exceptional health and life insurance plan.

Additional Information

Experience Level

Junior

Job Language

English

Employment Type

Full-time

Work Mode

On-site