Sutherland

Banking Customer Service and Credit Associate

Sutherland

What You'll Do

Answer inbound calls to provide exceptional customer service to banking consumers. Respond to inquiries about banking and account issues, products and services, processing payments, or performing general account maintenance. Assess customer’s needs and guide them accordingly while assisting in a professional manner.

What We're Looking For

Must be 18 years or older. A minimum of 3-4 CXC/GCE/City & Guilds subjects inclusive of English Language, or a U.S. high school diploma or GED. Must have flexible availability to work any day and any assigned shift weekly. Experience in customer service is preferred.

What We Offer

Competitive compensation packages inclusive of base pay, incentives, and paid training. Paid vacation and sick leave annually. Exceptional health and life insurance plan, onsite lunch concessionaire at reduced rates, and transportation/shuttle services.

Additional Information

Experience Level

Junior

Job Language

English

Employment Type

Full-time

Work Mode

On-site