Outbound Sales Representative
Sagan RecruitmentCore Responsibilities
Location: Remote (MST Time Zone) Salary Range: 1500 - 2000 USD/month base + performance-based commission Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM (MST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and U.S.-based businesses, connecting candidates from regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals. About the Company: Sagan represents a premier, well-established U.S.-based home services company known for its exceptional local reputation, transparent upfront pricing, and commitment to technical excellence. Operating in a fast-paced environment along Colorado's Front Range, the team takes pride in responsiveness, clear communication, and delivering absolute comfort solutions to residential and commercial clients alike. Position Overview: The Outbound Sales Representative plays a vital role in fueling company growth by driving proactive customer engagement. This performance-driven role focuses entirely on reactivating our extensive existing customer base, booking high-value seasonal promotions, following up on open estimates, and managing soft collections. You will serve as a persuasive, empathetic voice for our brand, navigating customer objections smoothly to keep our field technicians' calendars completely optimized. Key Responsibilities: Proactive Engagement: Initiate a high volume of daily phone calls, texts, and emails to existing customers to schedule appointments tied to active service promotions. Membership Management: Systematically contact Service Club members to book their routine preventative maintenance and maximize recurring contract value. Pipeline Follow-Up: Review outstanding, unsold estimates; diplomatically address customer objections regarding pricing or scheduling to finalize paused projects. Reputation & Quality Assurance: Conduct post-service calls to ensure client satisfaction, request 5-star online reviews, and finalize any uncollected invoices. Accounts Receivable Monitoring: Respectfully coordinate with clients carrying outstanding account balances to securely collect outstanding payments. CRM Accuracy: Maintain deep data integrity by logging complete call records, customer dispositions, and scheduling details within the CRM platform. Qualifications: 3+ years of documented success in outbound sales, phone-based appointment setting, telemarketing, or collections. Fluent English proficiency with an exceptionally clear, confident, and professional phone presence. Demonstrated ability to handle pricing and scheduling objections firmly yet courteously. High level of administrative autonomy, tech-savviness, and accurate data-entry skills under pressure. A dedicated, quiet remote office workspace equipped with a professional microphone setup and a highly reliable high-speed internet connection. Nice-to-Haves: Prior experience supporting North American residential trade services or home service industries (HVAC, plumbing, electrical). Hands-on familiarity with home service business management tools such as ServiceTitan, Podium, or QuickBooks Online.
Requirements
Prior experience supporting North American residential trade services or home service industries (HVAC, plumbing, electrical). Hands-on familiarity with home service business management tools such as ServiceTitan, Podium, or QuickBooks Online.
Additional Information
Experience Level
Mid-Level
Employment Type
full-time
Work Mode
Remote