Core Responsibilities

Lead, coach, and develop a remote team of B2C Sales Representatives through daily coaching, call reviews, and performance management. Own inbound lead conversion and outbound follow-up strategies to maximize patient acquisition. Analyze every stage of the customer journey to identify bottlenecks and improve conversion rates. Build and continuously refine sales scripts, objection handling frameworks, and coaching materials.

Requirements

4+ years of B2C sales experience with at least 2+ years leading high-performing sales teams. Proven experience personally closing sales and improving conversion rates through coaching and process optimization. Strong understanding of CRM management, pipeline forecasting, and sales reporting. Experience with telehealth, healthcare, or subscription businesses is highly preferred.

Additional Information

Experience Level

Lead / Principal

Employment Type

permanent

Work Mode

Remote