Product Owner Sr - Agentes de IA

Lead the development of AI agents with multidisciplinary teams, considering infrastructure, backend, and integration with digital commerce ecosystems. Define capabilities, behaviors, tone, and human escalation flows in coordination with UX, Legal, and Customer Service. Monitor performance indicators such as resolution rate, conversion, average ticket, cost per conversation, and response quality.

5+ years of experience in product ownership or management. Strong understanding of AI technologies and digital product development. Experience in defining and monitoring performance metrics. Ability to work with cross-functional teams and manage product backlogs.

Competitive salary and benefits package. Opportunities for professional development and growth within the company. Engaging work environment focused on innovation and digital transformation.