Ejecutivo/a Post Venta - Grandes Cuentas
VerisureCore Responsibilities
The main objective is to guarantee continuous customer satisfaction after the sale by ensuring needs are met promptly and promoting account growth through identifying upselling and cross-selling opportunities. Key tasks include post-sale support, customer onboarding, relationship maintenance for loyalty, account growth activities, interdepartmental collaboration for incident resolution, and results reporting and analysis.
Requirements
Candidates must have at least 3 years of experience in Sales and Post-Sale roles, along with proven experience in Customer Service, Operations, and Consultative Sales. Proficiency in Microsoft Excel and PowerPoint at an intermediate level, and experience managing a CRM system are also required.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Spanish
Work Mode
Hybrid