Specialist, Product Operations

Maintain and monitor customer billing profiles and processes, ensuring smooth operations and resolving discrepancies. Generate reports for internal and external stakeholders. Support the implementation and coordination of benefit and insurance programs, collaborating with relevant teams. Identify opportunities to improve operational efficiency and contribute to process improvements.

Proficient in English (verbal and written). Experience in MS-Excel (advanced). Strong analytical, data and problem-solving skills. Ability to thrive in fast-paced environments and manage complex projects.