Core Responsibilities

The CRM Associate will support the team by planning, implementing, and executing timely communications (email, SMS, push notifications, in-app messages) targeting the non-purchasing lead segment. This role involves owning the implementation of these messages, building customer segments in Braze, maintaining the CRM calendar, and supporting weekly performance reporting.

Requirements

Candidates need 1-2+ years of experience in D2C email marketing, including building and deploying emails from scratch and operating a CRM platform like Braze or Klaviyo. Strong written and verbal English skills, attention to detail, and the ability to manage multiple tasks under tight deadlines are essential.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote