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Asesor de servicio al cliente call center (campaña de asistencias vial)

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Core Responsibilities

Handle incoming calls and digital channels to provide roadside assistance and coordinate operational providers like tow trucks. Manage requests via CRM, monitor critical cases, and ensure compliance with quality indicators and SLAs.

Requirements

Requires 1 to 3 years of experience in call centers or customer service, preferably in roadside assistance. Candidates should have a technical or professional degree in related fields and fluency in Spanish.

Additional Information

Experience Level

2-5

Job Language

Spanish

Work Mode

Hybrid